XPay’s Year of Focus

As 2024 comes to an end, we’re taking a moment to look back on a year filled with focus, growth, and meaningful progress. This year, XPay stayed true to its mission: empowering businesses, improving user experiences, and driving innovation. By prioritizing stability, optimization, customer success, and internal growth, we’ve made great strides in shaping a better future for payments—for our merchants and their customers.

XPay in Numbers: Growth and Impact

Product Evolution

This year, XPay introduced powerful tools and features designed to enhance the experience for merchants and their customers:

• New Dashboard: A user-friendly interface that simplifies financial management, giving merchants greater visibility into transactions and analytics.

• Payment Reminder SMS: A seamless way for merchants to send automated payment reminders, reducing abandoned carts and ensuring sales.

• QR Code Payments: A feature that streamlines payments, offering businesses flexible 'Pay After Delivery' options while building trust through secure and transparent transactions..

• Pay Button: Online payment button with zero-integration that empowers businesses to accept payments effortlessly, offering customers a seamless and secure checkout experience while eliminating the need for technical setup. 

These innovations reflect our dedication to delivering cutting-edge solutions tailored to the evolving needs of our merchants.




Merchant Success

XPay experienced a 75% increase in the number of merchants partnering with us, reflecting the trust businesses place in our platform. This growth spans diverse industries, showcasing our ability to meet the unique needs of various sectors.

Operational Metrics

XPay’s 2024 achievements: 

• Total Processing Volume (TPV): Achieved a remarkable 230% growth, showcasing the increasing adoption of XPay’s platform.

• Success Rate: Achieved 83%, underscoring our operational excellence and reliability.

• End Users Served: A significant 50% increase, reflecting the growing reach and impact of our solutions.

• Total Transactions Processed: Achieved a 93% increase, a testament to the scalability and efficiency of our platform.

These metrics highlight XPay’s ability to deliver seamless, reliable, and scalable payment solutions to merchants and users alike.

Customer Success: Empowering Businesses Across Industries

At XPay, we take immense pride in the success of our merchants and in the impact our solutions have on their operations. Here are the experiences of some of our valued partners, who have seen remarkable improvements through their partnership with XPay:

ASC (Alexandria Sporting Club)

Alexandria Sporting Club (ASC) is one of Egypt’s oldest and most prestigious sports clubs, known for its success in handball and basketball. As one of the country’s most well-known and highly regulated institutions, ASC faced challenges such as long queues at their cashier for cash payments and concerns about the privacy and security of customer data. These issues made them hesitant to embrace digital payment solutions. However, with XPay, ASC was able to overcome these obstacles, significantly improving both the member experience and operational efficiency.

Ibrahim Soliman, Membership and IT Department Manager, ASC shared:
 “XPay introduced a new solution for payment management which solved our problem with handling payments inside our community. It saved us time and reduced our workload. We made it easier for our community members, who can now pay anytime and from anywhere. Their technical support exceeded my expectations—professional, responsive, and always available to handle my requests. I highly recommend XPay to anyone looking to improve and upgrade their payment management tools.”

Formation Sports

Formation Sports is a dynamic organization focused on managing and supporting sports clubs across Egypt. XPay helped transform their business model by streamlining the payment process, particularly for the younger football players, who often faced difficulties completing payment transactions. XPay’s platform ensured that payments were processed smoothly, minimizing transaction errors. Additionally, XPay offered multiple payment options, including card payments and Fawry, making it easier for customers to pay. XPay also provided Formation Sports with monthly reports on total payments, ensuring greater transparency and allowing the organization to better track its financials.


DEO (Deutsche Evangelische Oberschule)

DEO serves a diverse community of parents from around the world and needed an efficient and reliable payment solution for its bookstore services. By partnering with XPay, DEO streamlined the payment process, allowing parents from various countries to easily pay for books and supplies. With 85% of parents expressing satisfaction with the new system, XPay provided secure and convenient payment options, ensuring a smooth experience for parents and helping DEO enhance its bookstore service without any financial hurdles..



Powered by People: The XPay Team and Culture

XPay’s achievements this year would not have been possible without our incredible team. In 2024, we celebrated a 33% increase in new hires, bringing diverse perspectives and fresh ideas to the table. Our culture of collaboration, inclusivity, and innovation continues to drive our success

Looking Ahead to 2025: Global Standards to the Local Scene

As we step into 2025, our mission is clear: to bring global innovation and best practices to the local scene. While we continue to meet the highest international standards, we are focused on adapting and delivering them in a way that revolutionizes the fintech scene here in Egypt and beyond.

Our goals for the year ahead include:

• Continuing to innovate and provide solutions that empower businesses to scale and thrive.

• Strengthening our relationships with customers by enhancing their experience and supporting their growth.

• Introducing groundbreaking products, including a transformative card solution, that will reshape the future of payments.

To our merchants, customers, and the entire XPay community—thank you for being part of our journey. Your trust and partnership have been key to our success in 2024. Join us on this exciting journey—reach out today and experience the XPay difference.